Privacy Policy

This Privacy Policy details certain policies implemented throughout StatCrux LLC (“StatCrux”) governing StatCrux’s collection and use of personal data about users of our StatCrux Solution that allows you to purchase access to our services at the URL http://www.StatCruxLLC.com (“Site”).

Collectively, the Site and the services provided through the Site are referred to as the “Services”.

 You may browse our Site without providing us with any personal data. In order to register for an account on our Site and to use our Services, we require you to submit your personal data to us. When you register for an account on our Site and to use our Services, you are required to provide us with personal data such as your first name, last name, password, email address, phone number, business address, username, and password. 

If you use our Services, you may place online orders. In conjunction with your use of the Services, we will collect information about your online orders. We store a record of your order in our databases. Thus, we collect the personal data in any record that you have ordered. 

When you make a purchase through the Services, you might be required to submit a credit card or ACH information for billing purposes. If so, a third-party payment processor will process your payment. 

Clients and StatCrux may correspond with each other through our Services regarding a purchase. StatCrux monitors and approves such messages prior to any messages being viewed by the client, as applicable. These messages are not publicly viewable through the Solution. We will collect any personal data that you include in these messages. If you contact us, we will collect any personal data that you include in your communications to us. 

We use your personal data for the following purposes and rely on the following lawful bases to process your personal data: 

• Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you make a purchase for our Services, that’s a contract.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, when we send you notices about updates to our Services. 
• Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.
• Where we have your consent such as for certain cookies. 
• Where our legal basis is consent, you have the right to withdraw consent any time. 

Specifically, we use your personal data: 

• To deliver you our Services you have requested or services you have purchased or that you may wish to purchase.
• For targeted marketing.
• To verify your authority to enter certain password protected areas of the Services. 
• To improve the content and general administration of our Services.

If you are a user of our Services, we store a record of your ordered in our databases, and you may contact us in relation to a particular order by referring to the order number.

We use small text files called cookies to improve overall experience on the Site. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to authorize each request to use the Site and such cookies expire when you exit the Site. 

StatCrux does not track users over time or over multiple websites. 

StatCrux recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site and Services are not directed to children under the age of 16. StatCrux does not target its Services to children under 16. StatCrux does not knowingly collect personal data from children under the age of 16. If we learn that a child under the age of 16 provided us with personal data, we will delete that information. If your child has provided personal data, please contact us so we can delete it. If you are under the age of 16, please do not provide us with any personal data.  

We provide your personal data and the data generated by cookies and the aggregate information as follows. 

We provide your personal data to the vendors and service agencies that we engage to assist us in providing our services to you. For example, we may use a third-party payment processor, to process payments for our Services. Such third-party entities are obligated to use your personal data solely to provide the services to us. 

We will disclose your personal data if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any governmental or law enforcement investigation, to protect our or our users’ rights or to enforce our terms of use. 

We will not sell your personal data to any company or organization except we may transfer your personal data in conjunction with a transaction such as a financing or to a successor entity upon a merger, consolidation or other corporate reorganization in which StatCrux participates or to a purchaser of all or substantially all of StatCrux’s assets to which the Services relate or in the event of a bankruptcy or related or similar proceedings. 

StatCrux’s accountability for personal data that it receives under the Data Privacy Framework and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, StatCrux remains responsible and liable under the Data Privacy Framework Principles of third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless StatCrux proves that it is not responsible for the event giving rise to the damage. 

We employ procedural and technological measures that are reasonably designed to help protect your personal data from loss, unauthorized access, disclosure, alteration or destruction. StatCrux uses a secure socket layer, firewalls, password protection and other security measures and policies to help prevent unauthorized access to your personal data. 

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

By law we have to keep basic information about our customers, such as payment data, generally for seven years after they stop being customers for tax purposes. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law. 

In some circumstances you can ask us to delete your data; see Updating and Deleting Personal Data and Your Rights below for further information. 

StatCrux may need to update this Privacy Policy from time to time. If so, StatCrux will post its updated Privacy Policy on our Site and Services along with a change notice. StatCrux may also send registered users of our Services a notice that this Privacy Policy has been changed. StatCrux encourages you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or Services and/or continued provision of personal data to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy. 

StatCrux provides you with the ability to review, update and/or delete certain contact information that you provide to us by accessing your account. Your right to access your personal data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have. 

While StatCrux intends to be an international business, currently we only operate in the United States, and as a result regardless of where you use our Services or otherwise provide information to us, the information we collect may be transferred to and maintained on servers located in the United States. The laws, regulations and standards of the country in which this information is stored may be different from your own country. The European Union’s General Data Protection Regulation (“GDPR”) allows for transfer of personal data from the European Union to a third country in certain situations. By consenting and agreeing to the terms of use and this Privacy Policy, you agree to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in other countries, particularly the European Union, and to the processing of that information by StatCrux on servers located in the United States of America as described in this Privacy Policy. 

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to our Contact page.

StatCrux commits to resolve complaints about your privacy and our collection or use of your personal information. Please submit complaints on  our Contact page.